FREQUENTLY ASKED QUESTIONS
Answer: At Artifyy.in, every piece you see is crafted by hand, making it one-of-a-kind. We do our best to display our products as accurately as possible, but because they're handmade, slight variations in color, design, or texture are natural — and part of their charm! 🌟 Please check the product details and reviews for more insights. If you have any questions, we’re just a message away. And don’t worry — if the product you receive is significantly different from what you expected, our return policy has you covered. Shop with confidence and celebrate true craftsmanship with Artifyy!
Accessing Your Purchase Receipt on Artifyy.in:
- Email Confirmation: Upon completing your purchase, an elegant confirmation email containing your receipt will be sent to you.
- Your Artifyy Account: Simply log in and navigate to the "My Orders" section to view or download your purchase receipt at your convenience.
- Order Tracking: Our "Track My Order" option also provides quick access to your order details and receipt.
- Personalized Support: Should you require any assistance, our dedicated customer care team will be delighted to help you.
How to Request a Return on Artifyy.in (For Items with Physical Damage Only):
- Review Our Return Policy: Returns at Artifyy.in are accepted only if the item arrives with physical damage. Please review our Return Policy for full details.
- Log into Your Account: Sign in to your Artifyy.in account and go to the "My Orders" section.
- Select the Damaged Item: Find the order with the damaged item and click on the "Request Return" option.
- Submit a Return Request: Complete the return form, upload clear photos showing the damage, and submit your request for review.
- Await Approval and Instructions: Our team will verify your request and guide you through the next steps, including packaging and shipping if applicable.
- Track Your Return: Once your return is accepted, you’ll receive updates on the status of your replacement or refund.
Waiting for an Item to Restock? Here's How to Stay Updated!
- Sign Up for Alerts: If available, subscribe to email or SMS notifications to be the first to know when your favorite item is back.
- Check the Product Page: Keep an eye on the product page — sometimes restocks happen faster than expected!
- Reach Out to Us: Our customer support team is happy to share updates or expected restock timelines with you.
- Explore Alternatives: In the meantime, discover similar handcrafted treasures that might just steal your heart.
Where We Deliver at Artifyy.in
At Artifyy.in, we offer safe and flexible delivery options for your handcrafted treasures:
- Home or Business Address: Get your order delivered directly to your home or workplace — wherever is most convenient for you.
- Alternate Address: Sending a gift? You can easily add a friend’s or family member’s address during checkout.
- P.O. Box: We also ship to P.O. boxes for smaller items. Please note, larger artworks may require a physical address.